Your privacy matters
Privacy policy
Last updated: June 2026
Who we are
Twist Parties is a Vancouver-area balloon twisting and party entertainment business. This policy explains what information we collect through our website and how we use it.
What we collect
When you submit a booking inquiry or contact us, we collect the details you provide — such as your name, email, phone number, event date and location, guest count, and any notes or reference photos. If analytics are enabled, we also collect anonymous usage data (pages visited, device type) to improve the site.
How we use it
We use your information only to respond to your inquiry, prepare a quote, coordinate your event, and provide our services. We may contact you by your preferred method (email, phone or WhatsApp) about your booking.
Sharing
We do not sell your personal information. When you request add-ons such as face painting, mascots or extra performers, we may share the details needed to coordinate with trusted partner performers. Otherwise, we share information only as required to deliver your event or comply with the law.
Data retention & security
We keep inquiry and booking details only as long as needed for your event and our records, and we take reasonable steps to protect that information.
Your choices
You can ask us to access, correct, or delete the personal information we hold about you at any time by emailing us. You can also decline non-essential analytics in your browser settings.
Contact us
Questions about this policy? Email us at lauren@twistparties.ca.
This is a general starter policy — please review it (and add anything specific to how you handle data) before publishing.